Technologies Transfer Case Study — Pathfinders for Independent Being, Inc.

Pathfinders for Private Being, Inc., a nonprofit firm, was founded after the passing with the People in the usa with Disabilities Action (ADA. ) Pathfinders provides info and assistance to aging population and disabled individuals and their caregivers on how to live as independently like possible. It has the central value is to Promote Self-Reliance. The culture within Pathfinders is one of welcoming help support. Pathfinders’ IT management offered the project to help design and make a system infrastructure that would provide safety measures for hypersensitive data, files storage, Access to the internet, email access, updated software and equipment, and user training. Transforming the environment might influence the organizational structure and culture of Pathfinders. This paper discusses the organizational changes that happened owing a change in engineering.

Technologies Transfer

Engineering copy identifies activities that experience the aim of building measurable process enhancement with the adoption of new procedures. Assistive engineering reduces this space experienced by incapable and aged individuals through accomplishing daily activities. Some regarding these technologies are written text telephones, Braille computer watches, infrared pointing devices, unnatural arms or legs, and assistive software. Introducing and encouraging the particular use of all these technology and many others to Pathfinders’ consumers, is the liability with the independent existing specialists.

Typically the independent living specialists help the buyers in determining the assistive technologies desired, applying to get funding to purchase typically the technologies, and educating the public on the several technological innovation readily available. However to give its companies to it has the consumers, Pathfinders possessed to help adapt to existing info technologies.

A Technique with regard to Technology Transfer

Knowing the particular relationship between technological innovation exchange and process enhancement will be fundamental to Pathfinders’ solution to change. Technologies cannot get changed without some effects on the approach or employees that use the engineering, be it an increase in work productivity, a reduction in cost, or a new basic change in technique. A number of key troubles had to be tackled for the technology to be able to be effectively transferred. All these are divided into several categories; technology issues, approach changes, and changes inside traditions.

Technology Issues

Pathfinders would likely join the Information Age by installing, brand-new computer systems, file servers, multilevel computer printers, a local area network (LAN), and Online access. The particular installation process required setting up the Computers before delivering them to Pathfinders, then a visit to the office site to help build the network plus deploy typically the products. The PCs ended up standardized upon Microsoft programs. Following typically the installation of the network, etc., training on the particular connectivity to the software was supplied. While using installation of the infrastructure full, each 3rd party living professional and typically the executive director had a good personal computer, email, plus Internet access.

Designing in addition to creating a training center offered the opportunity for anyone in order to come in and find out a great deal more about computers and workplace app software. Pathfinders given some basic training courses. In addition, laptop or computer books were being offered use with the pcs to learn how to use often the programs. Access to the World wide web was provided. Financing was allocated through fed funds to support the changes within technology.

Method Changes

Ahead of technology improvements, there were just a pair of stand-alone PCs available for make use of by the staff, these kind of PCs were very classic, going DOS apps. Staff members were forced to discuss the PCs or perhaps work with typewriters to carry out correspondence. Records was preserved on floppy disks and even hardcopy. Admittance to the Internet intended for study was accomplished by way of going to the local library, which consumed valuable resources of time and even personnel. Deploying the fresh infrastructure substantially changed typically the way the employees worked. The changes in structure presented real-time access to the Internet, consumer data, and better data protection.

Changes in Customs

Previous to the deployment connected with technological innovation, the employees ended up equal into their knowledge involving using the available instruments from Pathfinders. With often the distribution of their networking, some sort of essential change took place within just automobile dynamics. A atmosphere connected with resentment designed due to an discrepancy of knowledge and work load. Some of the staff members went out of these means to grasp the advancement within technology thus, bettering by themselves and their function processes. They pursued typically the educational opportunities presented to them by Pathfinders and even enhanced their know-how connected with computer applications. Production for all those individuals increased, causing an increase in satisfaction by Pathfinders’ buyers.

Conversely, there was a good community of employees, who also needed a stance inside not really excepting these alterations. Him or her spent much connected with their time period complaining that will they could not really accomplish the work using the tools provided, or even consistently wanted help from typically the employees of which understood this technology. Safeguard systems were being employed for you to justify their reactions on the new technologies. These personnel looked at the particular technology change to be a hazard and wanted nothing to accomplish with improving their particular processing skills or their very own get the job done environment. However, as education and practice in applying the improvements to the particular technology advanced, acceptance commenced to increase and resistance began to decrease. Change is difficult in almost all companies but to be in business Pathfinders has been forced to change with all the times.

Pathfinders surgical procedures rely heavily on federal grant cash. Each yr Pathfinders must forecast how that dollars will be used and review that often the goals of the former year have also been met. The Federal reporting system began as some sort of hardcopy report that improved for an online reporting system. Devoid of the changes in technology, Pathfinders would likely find it challenging to apply for Federal grant income or review the disbursement.


Very careful consideration seemed to be employed to help determine in case a change in IT infrastructure seemed to be justified within the Pathfinders firm. were diagnosed and anticipated. One associated with those obstructions was this affect that a enhancements made on technology would have on the organizational culture involving Pathfinders sentiments the improvement in customer service. Pathfinders identified that weight to modify and fear played a role in the effectiveness associated with the transform. Additionally, Pathfinders identified that as typically the staff moved over the understanding curve, acceptance of the technologies increased and fear of the technology decreased.